Mishaps and Moving Foward at Warp Speed

The past week has been a bit of a roller coaster.  Monday was my final doctor's appointment at the weight managment clinic.  When I checked out, I was informed that that they had not received any medical records for me.  The insurance lady was in a tizzy, freaking out and in a panic...and told ME that I needed to do something about this, because without medical records, my insurance would deny coverage for my surgery!  Then she proceeded to argue with me about what my insurance policy guidelines were.  Needless to say, all of this made me very upset.  Here I am, ready to get in line to meet my surgeon and get down to business...and they have no medical records for me!  What really upset me, was that the clinic has had THREE MONTHS to obtain my records.  That's how long I have been in the bariatric program.  I felt helpless. 
The next day came..after a lot of talking, venting, crying and praying, I made a phone call to one woman-and it turned out to be the best call I could have ever made.  :-)  I called Margaret Bumgarner, Director of Physician Services and Adult Care Services for Mission Hospital.  I explained to her what was going on..that I, as the patient had done EVERYTHING that was required of me, by the program and by my insurance-now only to face a delay due to lack of follow-up from the clinic staff.  Let me tell you, this lady is a miracle worker!  Within the SAME DAY, she intervened on my behalf-the clinic staff obtained all of the medical records that were needed.  My file was sent to the surgeon's office and yesterday afternoon, I received a phone call from the surgeon's office to schedule my consult!  Amazing!!
I spoke with Margaret again today and thanked her profusely for all of her help.  She is continuing to intervene for me-she instructed the clinic staff that if there were any problems whatsoever with my case, they are to contact her directly.  She also asked me to keep her phone number, and if I had any problems-with the surgeon's office, the hospital, clinic staff, whatever, to call her.  I know she will never read this, but Margaret, THANK YOU SO MUCH.  She really went above and beyond to help me. 
So...my final nutrition class is tomorrow.  My surgery consult is next Friday, October 22nd.  My surgeon Dr. Christopher Edwards, and from everything I've heard, he's a phenomenal surgeon.  :-)  The countdown is close!!  See you all back on the blog soon.